I have booked tickets with travelopod in the past and every time I had a pretty smooth experience. But this time it was simply exceptional. Heena Dogra was my POC and she has been very patient, persistent and by far the best customer representative I have ever dealt across all the services I have ever used. My plans were rescheduled and it took me over a month to get a final date but for the entire period she was following up with me on it. Even on the day of finalization of my travel dates, I was already getting a good deal from another travel agency but she has really walked an extra mile to get me even a better deal. I have never had such a committed customer representation.
If I do business with Travelopod again, I am going to straight away ask for Heena Dogra and no one else. I know the instructions say not to name the representative but she really deserves to be named for her Splendid work.