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We are a team of global travel specialists that offer comprehensive travel solutions at competitive rates along with excellent service. With offices in USA and India, Travelopod has made its niche in certain areas such as low-cost tickets from USA to India and customised holidays.
In the air ticketing business, we have made our mark as one of the best agents for inexpensive tickets to the Indian subcontinent from USA. Our team works hard so that our customers don’t have to. We've made it easy to match your unique needs with the best travel offers in the market.
While we love to help you travel home to India, we are also known as one of the best agents for customizing any holiday around the world. We usually cater to more discerning travellers and have always believed that luxury is in the experience. Our passion lies in creating new experiences for travelers and we love to understand how we can make your holiday special. Whether you would like a tailor-made journey, or want to travel with a group of like-minded people, or the perfect honeymoon - we have everything for you. We love to listen and then make sure you have the time of your life! Our destination specialists look forward to sharing their personal experiences with you too, and we use our travel insights including our experience with handling flights, accommodation, car or yacht hire and excursions to make sure all of this is possible.
We can advise you on pretty much everything from places to stay, places to eat and things to do, so that you can make the most of your holiday time. Our commitment to you doesn't end there - while on holiday, we'll ensure that you have 24-hour emergency contact numbers. When you return, we'd like to hear about your trip. Experience, expertise and enthusiasm are the core of our values and we aspire to be a truly dynamic and global travel company. Optimum pricing teamed up with high quality services has made us popular among our hugely satisfied clients.
We started off in 2003 as a home-based travel agency in Portland, Oregon with the name Ritz Travelz when Ritu Panesar, the founder of the company, recognized the need for high quality service and professionalism in the travel industry catering to the Indian immigrants living in the USA. The business continued to run as a sole proprietor until 2005 until she and her family decided to relocate to Bangalore. Her brother, Puneet, who brought in expertise in sales, training and administration, also joined Ritu.
High technology phone systems, emails and the Internet were some very useful tools in bringing the operations of our company to India. Together, Ritu and Puneet aspired to create a business that was focused on outstanding service and competitive fares and decided to scale up operations to include travel connections all over the world.
The company now has various offices with a presence in the USA as an Incorporation with backend operations in Chandigarh, India. Within 3 years, we have grown from a company with three people to a thriving organization of thirty five full time employees, and we plan to keep growing! Soon we are planning to grow into Religious tourism, Culinary tourism and many more travel segments to meet the changing nature of tourism.
"Creating & cherishing memories through travel"- Travel is not about airplanes, cruises, hotels etc. Travel is all about the memories one bring back home. Visiting family, experiencing new destinations, meeting new people and getting back together with folks is what travel is all about.
Our vision is to create brand value by delivering travel service excellence to each and every client served and to be highly productive, profitable and fast-moving organization.
To exceed our customers' expectations for overall excellence and quality.
To create value in an environment of teamwork, innovation, optimism and resourcefulness.
To grow and to create a service that provides enduring value for our customers and our people.
To maintain the highest standards of professional integrity and ethical behavior.
How we achieve our mission is as important as the mission itself. The following list of core values reflects what is truly important to us as an organization and serves as guide by which we navigate:
We strongly believe that our people are the most important assets that provides the core foundation of our conviction and values. To be the best, we need the best people - people who are always striving to obtain more and to maximize value for company.
We work on foundation of mutual trust, individual contribution, and very high quality leadership. We offer extensive support for team member's excellence and happiness by creating engaging member experience. Our growth and success is dependent upon the joint energy and mindset of all of our team members.
Our culture of employee ownership is the keystone of our company. Employees who act like owners and lead, contribute significantly to our success. Ownership builds commitment, employee satisfaction, and retention and further on these attributes are directly linked to customer satisfaction and a long term career at //www.travelopod.com/.
We believe in being the best at what we do. We are committed to providing stellar service 24/7 with help of constant learning, passion and determination.
We believe our associates, clients and our own people deserve honesty and respect in all aspects of our business. We say what we mean, match our behaviors to our words and take responsibility for our actions.
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